Date last modification: January 23, 2022.
We at Reliablesoft want you to be completely happy with any product or service you buy from us. If you have any questions, concerns, or problems, please let us know. Responses to your purchase email will automatically land in our inbox.
Refunds for online courses
We at Reliablesoft want to be certain that you are happy with your course purchase. If for any reason you are dissatisfied, please contact us first (simply replying to your purchase email is sufficient) and give us an opportunity to resolve any problem and make it right for you. If we are unable to resolve your issue we will issue a refund.
While our 60-day refund policy is to allow students to learn risk-free, we must also protect our business from fraud. We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse.
The refund process usually takes 5-10 business days, depending on your financial institution, however, in some cases, refunds may take up to 30 days to appear in your account. If it has been more than 10 business days since the refund was processed by Reliablesoft, please contact your bank directly to inquire about the status of the refund.
When you are unable to follow the course due to technical issues, please contact us first to help you resolve the issue. If we are unable to resolve your issue we will issue a refund.
If you follow our advice and don’t manage to increase your traffic in 60 days, just let us know and we will refund you.
If you’ve gone into the course and have completed sections, downloaded the material offline, or earned a certificate we will no longer offer a refund.
To request a refund for online courses please complete and submit a refund form.
Refunds for our services
If you purchased our SEO Audit Service, SEO Packages, PPC Packages or Social Media Packages and you consider the service not worth its money, we would love to talk to you about that. We consider our services a bargain and value good feedback. While it remains at our discretion to grant a refund, we will work hard to make you happy.