Furthermore, anything listed on the marketplace must be a physical product. This means that you cannot list \u201cin search of\u201d posts like you would find on other local marketplaces.<\/div>\n
Does Facebook Marketplace charge a fee?<\/h2>\n Unlike other online marketplaces, Facebook does not charge sellers any fees for listing items. There are also no sales fees or commission payouts when someone purchases a product.<\/p>\n
The only exception to this is when a customer buys an item and chooses shipping as the fulfillment method. In this scenario, the seller is charged a fee worth 5% of the total sale price.<\/p>\n
Overall this is still a very small amount compared to other platforms.<\/strong><\/p>\nIf you sell on Amazon, you will pay $40 a month plus a referral fee between 8% and 15% for every item sold.<\/p>\n
If you sell on eBay you can list your first 250 items for free, but any more require a $0.35 insertion fee per listing. Each sale incurs a 12.55% final value fee.<\/p>\n
On Etsy, you must pay a $0.20 fee for every item that you list plus a 5% transaction fee on every sale.<\/p>\n
How to sell things on Facebook Marketplace<\/h2>\n If you want to learn how to sell on Facebook Marketplace, you can get up and running quickly as the process is quite simple.<\/p>\n
The first step is to list your products. The best method for doing so will depend on whether you are currently selling through other eCommerce channels.<\/p>\n
Facebook Marketplace partners with several popular eCommerce platforms, allowing you to sync your inventory between channels and upload products automatically.<\/p>\n
Their eCommerce listing partnerships include:<\/p>\n
\nBigCommerce<\/li>\n Shopify (coming soon)<\/li>\n Channeladvisor<\/li>\n Salsify<\/li>\n DataCaciques<\/li>\n Quipt<\/li>\n Zentail<\/li>\n<\/ul>\nIf you do not have an eCommerce site or your platform is not supported, you\u2019ll have to upload products within Facebook.<\/p>\n
Listing items on Facebook Marketplace<\/strong><\/p>\nYou can list items for sale directly through your Facebook profile.<\/p>\n
From your News Feed, find Marketplace<\/strong> in the left-side menu.<\/p>\nFacebook Marketplace Product Types<\/figcaption><\/figure>\nClick Create New Listing<\/strong> and then click Item for Sale<\/strong>.<\/p>\nNext, you\u2019ll select Add Photos<\/strong> to upload images for the product.<\/p>\nYou\u2019ll then need to add the details and description for the item along with its price. Once the listing is ready, you click Publish<\/em><\/strong> to post it to Marketplace.<\/p>\nAlong with the default market, you can also post your listing to local buying\/selling groups. This can be an effective way to get more eyes on your products.<\/div>\n
Communicating with buyers<\/strong><\/p>\nAfter you\u2019ve posted your listing, interested buyers will begin to contact you to learn more about the product. You can communicate with all interested parties using Facebook Messenger.<\/p>\n
If you and a buyer come to terms on a sale but the transaction is not yet finalized, you can mark a listing as pending.<\/p>\n
This will keep the listing active but will inform others that someone is in the process of completing a purchase.<\/p>\n
Anyone who messaged you about the item will receive a direct message stating that the item is pending a sale.<\/p>\n
Completing the sale<\/strong><\/p>\nIf you sell to a local buyer, you will likely end up meeting them in person.<\/p>\n
When meeting with the buyer to complete the sale, it is a good idea to follow some safety best practices to ensure everything goes smoothly.<\/p>\n
Transactions on FB Marketplace are less sketchy than using Craigslist but you still can\u2019t be too careful.<\/p>\n
Here are some tips you should follow:<\/p>\n
\nReview the buyer\u2019s Facebook profile before meeting them in person to ensure they are a legitimate and trustworthy person<\/li>\n Meet in a public place where there will be other people around<\/li>\n If the buyer doesn\u2019t pay you prior to the meeting, only accept cash and bring a counterfeit money pen to ensure the bills are real. It is very easy for someone to create a fake check (even a cashier\u2019s check) that looks legitimate.<\/li>\n<\/ul>\nIf you ship your items to customers, Facebook has certain requirements you must meet. All items must be shipped within 3 days and be received by the customer within 7 days of payment.<\/div>\n
After a transaction is complete, you can mark the listing as sold. Doing so will prevent new prospects from seeing the listing on Marketplace. Anyone who has previously messaged you will receive a message stating that the item has been sold.<\/p>\n
Buyers can leave sellers a rating after each purchase. The rating system uses a scale of 1 to 5 stars.<\/p>\n
A 5-star rating is considered a positive experience. 3 stars or lower is considered negative.<\/p>\n
It\u2019s also important to note that users can give sellers a rating if they have had a conversation but did not complete a purchase.<\/p>\n
As such, it is beneficial to be courteous and professional in all communications as it can help you maintain a high rating.<\/p>\n
Tips to Increase Your Facebook Marketplace Sales<\/h2>\n Selling on Facebook Marketplace is somewhat different than selling on other third-party marketplaces or your own direct-to-consumer eCommerce site.<\/p>\n
That said, there are some similarities in the steps you can take to maximize your results. Here are some helpful tips on how to boost your Facebook Marketplace sales.<\/p>\n
1<\/div>\n
Perform proper research<\/strong><\/p>\nLike any business venture, planning is key. You should research your products before you begin selling to ensure that what you offer has strong profit potential.<\/p>\n
Some important factors to consider are how many units of a particular product sell over a given period of time, how much it costs to source a product, how much you can sell a product for, and how many other sellers are listing the same item on the marketplace.<\/p>\n
You\u2019ll also want to perform some keyword research to find the terms that potential customers are using in their searches.<\/p>\n
This will not only give you an idea of the demand for certain niches but will also help you optimize your listings for more exposure and better conversions.<\/p>\n
2<\/div>\n
Use Facebook Ads<\/strong><\/p>\nPaid advertisements are a great way to bring more attention to your Marketplace listings.<\/p>\n
Facebook makes it easy to create ads for your products, allowing you to get in front of users as they browse their News Feed and use other Facebook properties.<\/p>\n
I\u2019ll go into running Facebook Ads for your Marketplace listings in more detail in the next section.<\/p>\n
3<\/div>\n
Optimize for keywords<\/strong><\/p>\nLike any website or marketplace with search functionality, SEO is critical to driving traffic to your Facebook Marketplace listings.<\/p>\n
When a shopper searches for something on Marketplace, the platform will attempt to provide the user with the most relevant results.<\/p>\n
The search algorithm draws on a variety of factors such as keyword use and seller quality to determine the best results.<\/p>\n
By adding the main keywords and semantic keywords that buyers use to your listing, you increase the chances that your products rank at the top of results.<\/p>\n
4<\/div>\n
Include high-quality photos<\/strong><\/p>\nProduct images play an important role in converting prospective buyers into customers. Without being able to see an item in person, people rely on photos to get a sense of a product and if it will meet their needs.<\/p>\n
Make sure to include high-quality photos that clearly show the item\u2019s condition. Like any other eCommerce product page, the more photos you have the better.<\/p>\n
If you follow these steps, there is an opportunity to stand out from other listings on Facebook Marketplace.<\/p>\n
Good images may seem like a common sense thing but you\u2019d be surprised how many listings have low-quality or blurry images.<\/p>\n
How to advertise your products on Facebook Marketplace?<\/h2>\n The fastest way to reach more people with your listings is to run paid advertisements.<\/p>\n
To create an ad for your Marketplace listing, go to your Ads Manager account.<\/p>\n
Create a new campaign and choose your objective (brand awareness, conversions, lead generation, etc.).<\/p>\n
Next, you\u2019ll need to choose your Destination as well as your Audience and targeting options.<\/p>\nRunning Ads on Facebook Marketplace<\/figcaption><\/figure>\nYou\u2019ll then need to set Automatic Placements or edit the placements yourself to determine exactly where the ad will appear.<\/p>\n
Keep in mind that if you choose to customize the placements, ads cannot run solely in Marketplace. So, at the very least you\u2019ll need to include News Feed in the placements as well.<\/div>\n
After that, you can define your budget and launch the campaign.<\/p>\n
Another way to advertise your Marketplace products is to boost your listings.<\/strong><\/p>\nWhen you \u201cboost\u201d your listing you are essentially paying Facebook to move your product to the top of the Marketplace search results.<\/p>\n
The effect is the same as an ad, only you do not need to worry about handling the creative as the listing will serve as the advertisement.<\/p>\n
To boost a listing, go to Your Account<\/strong> within Marketplace. Go to Your Listings<\/strong>, find the product that you want to promote, and select Boost Listing<\/em><\/strong>.<\/p>\n\nYou\u2019ll then need to set your Duration (the amount of time you want the promotion to run) and your budget.<\/li>\n After that, you\u2019ll have the option to refine your target audience before making the promotion live.<\/li>\n<\/ul>\nYour boosted listing will appear in Marketplace, News Feed, and the Facebook Search Results.<\/div>\n
As your listing starts to receive traffic, you can visit the insights page to review key performance metrics.<\/p>\n
Should you use Facebook Marketplace?<\/h2>\n If you are looking to expand your business to new sales channels, Facebook Marketplace is a great option.<\/p>\n
Unlike other local online markets, FB Marketplace is safe to use as you can engage with potential buyers directly in the trusted Facebook platform.<\/p>\n
There is no anonymity for buyers or sellers so you know you are engaging with a real person and frequent negative experiences will result in a low rating for the buyer.<\/p>\n
Who is using FB marketplace?<\/strong><\/p>\nThe FB Marketplace has a diverse group of users. Buyers interested in all sorts of products can browse the market looking for great deals on nearby products.<\/p>\n
Similarly, there are several different types of sellers using the platform. This includes:<\/p>\n
Independent sellers <\/strong><\/p>\nAny individual that wants to exchange any of their personal items for compensation can list their goods on Facebook Marketplace<\/p>\n
Because of this, you\u2019ll see a lot of private sellers listing an item or two on the market, similar to Craigslist and eBay (before it became a popular sales channel for larger sellers).<\/p>\n
You can also find people who make handmade arts and crafts and are looking to sell their goods without the fees you find on a market like Etsy.<\/p>\n
Businesses<\/strong><\/p>\nFacebook Marketplace is also a popular sales channel for businesses, whether it is a brand or a traditional retailer. Here are some types of business that use FB Marketplace:<\/p>\n
Ecommerce companies – <\/strong>Ecommerce companies can expand their reach by listing products on FB Market. Facebook offers many tools to make integrating the additional sales channel easier. There are also tools for payment processing, order management, and analytics.<\/p>\nVehicle dealers – <\/strong>Facebook Marketplace is one of the most popular online markets for used motor vehicles in the US. More than 20 million people view a vehicle listing on Facebook Marketplace every month. Car dealerships can easily upload their listings through their Facebook Business page.<\/p>\nReal Estate – <\/strong>Facebook Marketplace is also a popular hub for real estate agents and property managers. These parties can easily add their property listings to the marketplace without having to pay any listing fees.<\/p>\nBenefits for buyers and sellers<\/h3>\n Facebook Marketplace offers many benefits to both buyers and sellers. Here are some of the most notable advantages:<\/p>\n
Benefits for buyers<\/strong><\/p>\nQuickly find nearby items<\/strong> – With Facebook Marketplace, buyers can easily find items for sale by people in their local community. Because sellers have to use their Facebook profile, you can see a seller\u2019s mutual friends and seller ratings to get a better sense if the seller is trustworthy.<\/p>\nThis is a stark contrast to other local marketplaces like Craigslist where you have no real insight into who the seller actually is.<\/p>\n
Contact sellers directly through Facebook<\/strong> – You can complete the entire shopping and communication process directly within the trusted Facebook platform. Instead of giving your email, phone number, or other contact information to complete strangers, you can simply contact a seller through Messenger.<\/p>\nPay and checkout through the Facebook platform<\/strong> – For certain types of items, you can pay and checkout directly on Facebook. The seller will then pack and ship you the item. Facebook Marketplace has a short delivery time requirement sellers must abide by so you won\u2019t be sitting around waiting for your goods to arrive.<\/p>\nEligible items are also covered by Purchase Protection<\/em> to ensure that you receive the item you want with the quality you expect.<\/p>\nEasy browsing experience<\/strong> – Facebook Marketplace provides the streamlined shopping experience consumers are accustomed to on traditional eCommerce sites.<\/p>\nYou can browse by category and easily filter results based on a variety of criteria. You are also able to save items you are interested in to come back and complete your purchase later.<\/p>\n
Benefits for sellers<\/strong><\/p>\nReal-time communication – <\/strong>Businesses can use messenger to communicate with potential buyers in real-time. This allows them to capitalize on interest while it\u2019s hot, helping to prevent the prospect from moving on and looking for other products.<\/p>\nFree listings – <\/strong>Unlike most other third-party marketplaces, FB Marketplace allows sellers to create listings and sell products without fees. This makes Marketplace a cost-effective sales channel for expanding your reach to get in front of your target buyers.<\/p>\nConclusion<\/h2>\n With its massive audience and streamlined shopping experience, Facebook Marketplace offers many of the benefits of online marketplaces like eBay. Buyers can quickly search for what they want and are able to compare items from different sellers.<\/p>\n
In certain ways, FB Marketplace is more attractive than these other options as sellers do not have to pay any fees for listing or selling products.<\/p>\n
The marketplace also integrates with popular eCommerce platforms allowing you to upload and manage your catalog with ease.<\/p>\n
Overall, Facebook Marketplace is a healthy addition to an omnichannel selling strategy. If your products fit within the eligible categories I would definitely recommend you consider using the platform.<\/p>\n","protected":false},"excerpt":{"rendered":"
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